Our updated website has been visually refreshed to look more modern and evolved as we make changes to Auckland Airport for the future. We've made some subtle improvements to content readibility whilst keeping the familiar navigation structure and the same important information available you need for your travels.
We have transitioned to a new software platform which allows for improved navigation, better search functionality and is more inclusive for all users. We’ve laid the groundwork for further improvements in usability and accessibility, so everyone’s experience will get better over time.
If you haven’t booked a car park or a spot in our Strata Lounge for a while, you will also notice a fresh look and change to the booking process here as well. We’ve introduced easy to understand icons to help with choosing the best car park for you – either covered or uncovered and with distances from the terminals.
If you're a member of our Strata Club loyalty program, your account details — including tier, points, rewards & benefits, and profile information are now accessed differently, however your booking management remains untouched. Here's where you will now be able to find or amend the information you need...
Tier level
Points Balance
Rewards & Benefits
Profile Information
Password changes
Following flights
If something doesn’t look quite right or you’re having trouble finding what you need, we’re here to help. Our team is ready to assist with any questions or issues you may encounter during this transition.
Thank you for your patience
We appreciate your understanding as we continue to improve your online experience. These updates are part of our commitment to serving you better—today and into the future.
