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Lines open 24 hours a day
Mailing Address
Auckland Airport PO Box 73020, Manukau 2150, New Zealand
Delivery Address
Auckland Airport Offices 4 Leonard Isitt Drive, Auckland Airport, Mangere, Auckland 2022, New Zealand
Aircraft noise enquiry/complaint
How can I make a noise enquiry?
Auckland Airport has a system for recording, responding to and reporting on the noise enquiries it receives relating to aircraft. If you experience noise and wish to make an enquiry/complaint then contact us 24/7 via the number below or find out more here.
Phone: 09 256 8133 or freephone 0800 4 66473 (0800 4 NOISE).
Airport electricity/gas service complaint
How can I make an airport electricity/gas service complaint?
If, after contacting us and working together, we have been unable to resolve your issue, we encourage you to contact Utilities Disputes - a free and independent service for resolving energy complaints.
You can contact Utilities Disputes (formally Electricity & Gas Complaints Commission, or EGCC) on 0800 22 33 40 or info@utilitiesdisputes.co.nz or visit their website at www.utilitiesdisputes.co.nz.
Aviation Security Services +64 9 255 6001
New Zealand Customs +64 9 926 5613
MPI Biosecurity New Zealand +64 9 909 8609
Immigration New Zealand 0508 55 88 55 (toll free number within New Zealand)
Airways Corporation +64 9 255 0109
Department of Internal Affairs +64 9 275 9617